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Asst. Account Manager

 

Pinnacle Promotions (www.pinnaclepromotions.com) is a promotional marketing agency with expertise in ideation, sourcing, and production of corporate branded merchandise. We have been helping some of the world's most recognized brands for 20+ years Make the right impression™ by selecting quality promotional products that are flawlessly customized and delivered on time through our proprietary online solutions. Pinnacle’s emphasis on its core values and employee development has led to being consistently identified as a “Best Places to Work” by Counselor Magazine and PPB Magazine and one of Inc 5000’s fastest growing promotional marketing companies.

 

What will I be responsible for?

  • Effectively sourcing impactful products for our clients
  • Serve as a liaison with the sales operations coordinators to communicate any issues and ensure on-time product delivery.
  • Managing, documenting, reporting, and following-up on all activity in Salesforce. com and our order entry systems.
  • Effectively managing, retaining, and nurturing customer relationships resulting in repeat business.
  • Learning the ins and outs of account management.
     

What will I be doing?

  • Supporting a team of account managers 
  • Resolving customer/vendor issues
  • Collaborating with other departments
  • Entering orders
  • Generating reports
  • Documenting activities in Salesforce
  • Communicate with clients when appropriate
  • growing your skillset in communications and problem resolution
     

What’s in it for me?

  • Fun, progressive work space and culture
  • Competitive salary package
  • Health, dental and vision benefits
  • Generous paid time off program
  • Supplementary Short Term and Long Term Disability
  • Paid holidays
  • Simple IRA
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