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Assistant Account Manager (7/27/18)

Pinnacle Promotions is a promotional marketing agency with expertise in design, sourcing, and production of branded merchandise and corporate apparel. Since 1994, we have helped some of the world's most recognized brands and institutions Make the right impression™ by selecting quality promotional products that are flawlessly customized and delivered on time. Pinnacle’s emphasis on its core values and employee development has led to being consistently identified as a “Best Places to Work” by Counselor Magazine and PPB Magazine and one of Inc 5000’s fastest growing promotional marketing companies.

What will I be responsible for?

  • Assist Account Manager in various tasks related to client management.
  • Accurate step-by-step follow through on open orders, from confirmation to delivery.
  • Daily communication with vendors & and clients to ensure open orders deliver as scheduled.
  • Ability to navigate client issues & questions.
  • Active participation in weekly team meetings.

What will I be doing?

  • Supporting an account manager as a valued part of their team
  • Solving customer/vendor issues
  • Collaborating with other departments
  • Entering orders
  • Generating reports
  • Documenting activities in Salesforce
  • Communicating with clients when necessary

What’s in it for me?

  • Fun, progressive work space and culture
  • Competitive salary package
  • Health, dental and vision benefits
  • Generous paid time off program
  • Supplementary Short Term and Long-Term Disability
  • Maternity Benefits
  • Paid holidays
  • Simple IRA

Education and Qualifications:

  • Bachelor’s Degree preferred.
  • Detail-oriented and highly organized.
  • Excellent communication and interpersonal skills.
  • Computer Skills: Microsoft Excel, Word, database understanding, Order Management software experience a plus, Salesforce.com
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